Refund Timeline

When Will I Get My Refund?

After a successful cancellation:

Refund processed — within 24 hours of cancellation

Appears on your statement — 5-10 business days, depending on your bank

The refund goes back to your original payment method.

Partial Refunds

If you cancel after the free cancellation period but before the visit date, you may receive a partial refund depending on the supplier's policy.

Refund Not Received?

If it's been more than 10 business days, please contact us at support@tixlayer.com with your booking reference.