Contact Us

Get in Touch

We're here to help! Reach us at:

  • Email: [email protected]
  • Response time: Usually within a few hours
  • What to Include

    To help us resolve your issue quickly, please include:

  • Your booking reference (starts with TXL-)
  • The email address used for booking
  • A clear description of your issue
  • We aim to resolve all enquiries within 24 hours.

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    予約に関するお問い合わせの場合は、メッセージ内に予約番号(TXL-XXXXXX)をご記入ください。