[Noi Bai Airport] Premier Fast Track Service

Hanoi

Skip the queues at Noi Bai Airport with a dedicated representative guiding you through immigration, customs and baggage claim on arrival or departure.

  • Dedicated airport representative meets you at the gate on arrival or at check-in before departure
  • Priority lane access through immigration and customs, bypassing standard queues
  • Baggage claim support to help locate and collect your luggage
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International Arrival assistance service

Get fast-track assistance through immigration and baggage claim on your international arrival.

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September 2026

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International Departure assistance service

Get fast-track assistance through check-in, security, and immigration for your international departure.

Meet-and-greet service in the airport lobby · Advance seat request assistance (subject to availability) · Priority counter assistance for check-in and immigration · +2 more

Cancellation up to 2h before

From

£25.90

per person

Get fast-track assistance through check-in, security, and immigration for your international departure.

About this experience

Landing in Hanoi or heading home, the last thing you want after a long flight is to stand in a slow-moving immigration line. This fast track service at Noi Bai Airport pairs you with a dedicated airport representative who meets you right at the gate on arrival or at the check-in area before departure, then guides you through priority lanes at immigration and customs.<br><br>Beyond skipping the queues, the service extends to baggage claim, where your representative helps track down your luggage, with an optional porter service available if you'd rather not haul your own bags. It's a practical option if you're arriving in Hanoi on a tight connection, traveling with young children, or simply prefer a more guided start or end to your trip through Vietnam.<br><br>The service covers both directions of travel, with separate assistance for international arrivals and international departures, so you can book whichever leg of your journey needs the extra support.

What to expect

On arrival, your airport representative meets you as you disembark or shortly after, before walking you through priority immigration and customs lanes instead of the general queues. From there, they'll accompany you to baggage claim, helping locate your luggage and arranging a porter if you've opted for that extra support.<br><br>For departures, the process starts at check-in, where your representative greets you and helps move you through security and immigration via the fast track lanes. The whole service is designed to smooth out the busiest pinch points of the airport experience, so you spend less time waiting in line and more time getting where you need to go.

Things to note

  • Have your passport and travel documents ready to hand for immigration checks
  • Keep your baggage claim tags accessible for quicker luggage identification
  • Confirm your flight number and terminal details in advance so your representative can meet you at the right spot
  • Arrive at the airport with enough buffer time before departure, even with fast track assistance
  • Let the representative know in advance if you'll need porter service for heavy or multiple bags
  • Note whether you need the arrival or departure assistance service when booking, as they are separate options

What visitors think