Fast Track Service at Ha Noi (HAN) International Airport
Experience hassle-free travel with the Fast Track Service at Hanoi International Airport, ensuring a smooth journey from check-in to departure.
- Skip the long lines and enjoy priority access
- Personalized assistance from a dedicated representative
- Streamlined security checks for a faster experience
Choose Your Package
Choose your date
Passengers
[Arrival] Premium VIP Fast Track
Choose your date
September 2026
Change the date or party above
What's included
- Meet and greet service upon arrival
- Fast-track immigration via the priority lane
- Assistance with visa-on-arrival and customs clearance
- Luggage collection assistance
- Escort to the arrival hall
About this ticket
Upon arrival, a representative will greet you at the aircraft or terminal exit and guide you through all post-flight procedures. You will be fast-tracked through a VIP lane for immigration and customs clearance. Your assistant will also help you collect your luggage before escorting you to the airport's arrival hall.
What's not included
- Visa stamping and application fees
- Meals and drinks
- Gratuities
- Insurance
Practical info
This service is for your selected date. Children aged 3 and over are charged the same rate as adults, while a 50% rate applies to children under 3.
How to redeem
A representative will meet you at the aircraft exit, passenger bridge, or terminal exit, depending on your flight. Show your mobile ticket at the ticketing counter.
Important notes
- This ticket is non-refundable once booked.
- Bookings must be made at least 24 hours in advance.
- The visa stamping fee is not included and must be paid directly to the immigration authority.
This premium arrival service includes fast-track immigration and assistance with collecting your luggage.
Choose your date
September 2026
Change the date or party above
[Departure] Standard VIP Fast Track
This standard departure service provides fast-track assistance through the immigration check after check-in.
Meet and greet service at Counter 28 · Personal assistance through departure immigration
Non-refundable
From
£22.25
per person
What's included
- Meet and greet service at Counter 28
- Personal assistance through departure immigration
About this ticket
After checking in with your airline, meet your representative at Counter 28. They will then assist you with departure procedures, guiding you quickly through the immigration check.
What's not included
- Airline check-in assistance
- Meals and drinks
- Gratuities
- Insurance
- Visa fees
Practical info
You must arrive at the designated meeting point at least two hours before your flight's departure time. Children aged 3 and over pay the adult rate; a 50% rate applies to children under 3.
How to redeem
First, check in with your airline. Then, message the operator when you are on your way to Columns C and D. Meet your representative at Counter 28 and show your mobile ticket.
Important notes
- This ticket is non-refundable once booked. No refunds are provided for late arrivals or no-shows.
- Bookings must be made at least 24 hours in advance.
This standard departure service provides fast-track assistance through the immigration check after check-in.
[Departure] Premium VIP Fast Track
This premium departure service offers fast-track access through both immigration and customs security.
Meet and greet service · Premium fast-track through departure immigration · Fast-track through customs security check (X-ray)
Non-refundable
From
£30.00
per person
What's included
- Meet and greet service
- Premium fast-track through departure immigration
- Fast-track through customs security check (X-ray)
About this ticket
After checking in with your airline, message the operator as you head to the meeting point between Columns C and D. A representative will meet you and provide premium fast-track service through both the departure immigration check and the customs security X-ray.
What's not included
- Airline check-in assistance
- Meals and drinks
- Gratuities
- Insurance
- Visa fees
Practical info
You must arrive at the airport at least two hours before your flight's departure time. Children aged 3 and over pay the adult rate, while a 50% rate applies for children under 3.
How to redeem
First, check in with your airline. Then, send a message to the operator to notify them you are heading to the meeting area between Columns C and D. Show your mobile ticket to your representative.
Important notes
- This ticket is non-refundable once booked.
- Bookings must be made at least 24 hours in advance.
This premium departure service offers fast-track access through both immigration and customs security.
[Arrival] Standard VIP Fast Track
This refundable arrival service provides fast-track assistance through immigration.
Meet and greet service with a personal sign in the immigration area · Personal assistance with post-flight procedures · Assistance with visa-on-arrival, customs, and security clearance
Cancellation up to 2h before
No Adult ticket for this option
From
£8.45
per person
What's included
- Meet and greet service with a personal sign in the immigration area
- Personal assistance with post-flight procedures
- Assistance with visa-on-arrival, customs, and security clearance
About this ticket
Upon landing, a representative holding a sign with your name will meet you in the immigration area. They will assist you with all post-flight procedures, including applying for a visa-on-arrival and clearing customs and security.
What's not included
- Visa stamping and application fees
- Luggage handling through Customs Inspection
- Meals and drinks
- Gratuities
- Insurance
Practical info
This service is valid for your selected date. It is priced per person for anyone aged 1 and over.
How to redeem
After landing, proceed to the immigration area where an operator will be holding a signboard with your name. Show your mobile ticket to the representative.
Important notes
- Free cancellation is available up to 2 hours before your scheduled arrival time.
- No refunds are provided for late arrivals, no-shows, or cancellations after the cut-off.
- Bookings must be made at least 24 hours in advance.
- Please ensure all flight details and contact information provided during booking are correct.
- The visa stamping fee is not included and must be paid directly to the immigration authority.
This refundable arrival service provides fast-track assistance through immigration.
About this experience
When you arrive at Hanoi International Airport (HAN), you'll want to make the most of your time. With the Fast Track Service, you can breeze through the airport with ease. This service offers you priority access, allowing you to skip the long lines at security checks and boarding gates. Whether you're arriving or departing, this experience is designed for travelers who value convenience and efficiency in their air travel.
Imagine stepping off your flight and being greeted by a friendly representative who will assist you with all your pre-flight or post-flight procedures. You'll enjoy a seamless journey that saves you precious time, allowing you to focus on what truly matters—exploring the vibrant city of Hanoi. From check-in to departure, this service ensures that your travel experience is as smooth as possible, giving you more time to soak in the sights and sounds of this enchanting destination.
What to expect
As you arrive at Hanoi International Airport, your journey begins with a warm welcome from your dedicated representative. They will guide you through the necessary procedures, ensuring that you feel supported every step of the way. With the Fast Track Service, you can expect to bypass the usual crowds, allowing you to transition smoothly from your flight to your next adventure.
During your departure, you’ll appreciate the efficiency of this service even more. With expedited security checks and boarding, you can relax knowing that your travel plans are in good hands. This experience is perfect for those who want to maximize their time in Hanoi, giving you the freedom to explore the city’s rich culture and history without the stress of airport delays.
Things to note
- Book your Fast Track Service in advance to secure your spot.
- Arrive at the airport early to allow for any unexpected delays.
- Keep your travel documents handy for a smoother check-in process.
- Consider this service during peak travel times for the best experience.
- Communicate any special requests to your representative upon arrival.
What visitors think
Frequently asked questions
The cancellation policy varies by ticket type. For all Arrival Flight and Standard VIP Fast Track tickets, the policy is non-refundable, meaning there is no refund once booked. For Arrival Fast Track Service (Immigration Only) and Standard VIP Fast Track, you can receive a full refund if you cancel at least 2 hours before your visit. If you cancel after this cut-off, the ticket becomes non-refundable. It is important to check the specific ticket type you are purchasing for its cancellation terms.
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