Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning that once booked, you cannot receive a refund if your plans change. This policy applies to all ticket types, including the Okurayama Viewing Point Round-trip Ticket, the Buy 1 Get 1 Free option, and the Combo Ticket with the Sapporo Olympic Museum. Therefore, it is important to ensure your travel dates are confirmed before making a purchase. If you need to change your plans, you will not be able to recover any costs associated with the ticket.

Question 2

What is included in the ticket?

Accepted Answer

The ticket includes access to the lift that takes you up to the observation deck at the Sapporo Okurayama Viewing Point, where you can enjoy panoramic views of Sapporo and the Ishikari Plain. For the Combo Ticket, it also includes admission to the Sapporo Olympic Museum. However, the ticket does not cover any additional expenses such as food, drinks, or souvenirs. Visitors should also bring a jacket, as it can be windy and cooler at the observation deck.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will need to collect at the designated pick-up location: 1274 Miyanomori, Chuo-ku, Sapporo, Hokkaido 064-0958. On the day of your visit, present the voucher at the ticket counter to redeem your round-trip ticket or combo ticket. It is important to note that the Okurayama Viewing Point Round-trip Ticket is booked for a specific date, while the Combo Ticket is open-dated and not tied to a specific date at booking.

Question 4

Who can purchase tickets?

Accepted Answer

Tickets for the Sapporo Okurayama Viewing Point are sold to both adults and children. The standard ticket is available for adults aged 12 and older, while a child ticket is available for those aged 6 to 11. The Combo Ticket for the viewing point and the Sapporo Olympic Museum is sold to adults aged 16 and older. Children under 6 are not mentioned in the ticketing information, so it is advisable to check for any specific arrangements for younger visitors.

Question 5

How far in advance should I book?

Accepted Answer

For the Okurayama Viewing Point Round-trip Ticket, you need to book for a specific date, but no timeslot is required. This means you can book relatively close to your intended visit date, as long as tickets are available. The Combo Ticket is open-dated, allowing you to visit at your convenience without needing to specify a date at the time of booking. It is recommended to check availability and book as early as possible to secure your preferred date.

Question 6

What tips should I consider for my visit?

Accepted Answer

When visiting the Sapporo Okurayama Viewing Point, it is advisable to check the official website beforehand, as facility conditions may affect access. Bring a jacket, as it can be windy and noticeably cooler at the observation deck. Comfortable shoes are recommended for walking around the stadium grounds. Additionally, consider visiting around sunset or on clear days for the best visibility over the Ishikari Plain. Don't forget to bring a camera or phone with a wide-angle lens setting to capture the panoramic views.

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