Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning once booked, you cannot receive a refund if your plans change. It is essential to ensure your availability for the selected date before purchasing. Since the ticket is for a specific date, you should plan accordingly. There are no exceptions to this policy, so please consider your schedule carefully. If you need to change your plans, unfortunately, you will not be able to recover any costs.

Question 2

What is included in the ticket?

Accepted Answer

The ticket grants admission to both the Legion of Honor and the de Young Museum, allowing you to explore significant collections of fine arts. At the Legion of Honor, you can see works by renowned artists such as Picasso and Renoir, along with ancient and European art. The de Young Museum features one of the world's largest graphic art collections. However, the ticket does not cover any special exhibitions that may require an upgrade. Visitors should also bring their own water bottle if they prefer not to rely on the cafe.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will present at the entrance ticket office on the day of your visit. You must show your mobile e-ticket along with a valid ID to gain entry. The ticket is booked for a specific date, but no timeslot is required, giving you flexibility in your visit. After entering the Legion of Honor, you can use the same ticket to visit the de Young Museum at a later time, allowing you to split your museum time across one or two days.

Question 4

Who is the ticket suitable for?

Accepted Answer

The ticket is available for adults, seniors, and students, making it suitable for a wide range of visitors. Children can also enjoy the museums, but specific pricing for younger age groups is not mentioned. It’s a great option for families and art enthusiasts alike, as both museums offer diverse collections that appeal to various interests. However, please note that the ticket does not specify any free admission for children under a certain age.

Question 5

How far in advance should I book?

Accepted Answer

You should book the ticket for a specific date in advance to ensure availability. Since the ticket is non-refundable, it is advisable to confirm your plans before making a purchase. There is no mention of a required lead time for booking, but securing your tickets early can help avoid disappointment, especially during busy periods. Keep in mind that the museums are closed on Mondays, so plan your visit accordingly.

Question 6

What are some practical visit tips?

Accepted Answer

When visiting the Legion of Honor and the de Young Museum, wear comfortable shoes, as there will be a fair amount of walking involved. Both museums are self-guided, allowing you to explore at your own pace. Consider picking up a Discovery Guide at the information desk for additional context on the collections. Also, if you prefer not to rely on the cafe for drinks, bring your own water bottle, as touch-free filling stations are available. Remember to allow time for travel between the two museum locations.

Legion of Honor + de Young Museum 組合門票

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Legion of Honor+de Young Museum 入場券

2026年9月

2026年9月

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