Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning that once you have booked it, you cannot receive a refund if your plans change. Therefore, it is important to ensure your availability for the selected date and timeslot before making a reservation. This policy applies to all ticket types for this experience. If you need to change your plans, you will not be able to recover any costs associated with the booking. Please consider this before finalising your purchase.

Question 2

What is included in the ticket?

Accepted Answer

The ticket includes the rental of a traditional kimono, with a choice of over 100 designs. You will receive assistance in dressing the kimono and participate in a tea ceremony conducted by a tea master. The experience also includes tasting matcha tea and a traditional Japanese sweet known as Higashi. Additionally, you will learn proper matcha etiquette and how to prepare your own bowl of tea. Photos of your experience will be provided after completing a short questionnaire.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you must present on the day of your experience. You will need to book for a specific date and timeslot, ensuring that your reservation is secured for your preferred time. On the day of the event, bring the PDF voucher with you to the venue. The staff will guide you through the process of dressing in the kimono and participating in the tea ceremony. It is advisable to arrive a little early to allow time for dressing and exploration.

Question 4

Is this experience suitable for children?

Accepted Answer

The minimum age for participation in this experience is 6 years old. Children aged 6 and above can enjoy dressing in a traditional kimono and taking part in the tea ceremony. However, younger children are not permitted to participate in this activity. It is a great opportunity for families with children who meet the age requirement to experience Japanese culture together.

Question 5

How far in advance should I book?

Accepted Answer

It is recommended to book your experience well in advance to secure your preferred date and timeslot. Since the ticket is for a specific date and timeslot, early booking ensures availability, especially during peak tourist seasons. There is no specified cut-off for booking, but planning ahead is advisable to avoid disappointment. Check the current availability on the booking page to find suitable options.

Question 6

What practical tips should I know?

Accepted Answer

When participating in the kimono experience, it is advisable to wear comfortable undergarments, as you will be dressed in a kimono for part of the activity. Avoid heavy meals beforehand, as the tea ceremony includes a matcha tasting and sweet. Move slowly and carefully while wearing the kimono, particularly on temple steps or uneven ground. Additionally, keep an eye out for the questionnaire that must be completed to receive your photos after the experience.

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宮島和服體驗與茶道

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