Question 1

What is the cancellation policy?

Accepted Answer

The cancellation policy for this tour allows for a full refund if cancelled up to 30 hours before the scheduled visit. If you cancel within 30 hours of the tour, the ticket becomes non-refundable. This means that if your plans change, you must notify us at least 30 hours in advance to receive a full refund. Please note that this policy applies to the Kyoto Private Tour: History & Culture with Local Japanese Guide ticket only. Always check the specific conditions at the time of booking.

Question 2

What is included in the ticket?

Accepted Answer

The ticket for the Kyoto Private Tour includes a local Japanese guide, round-trip train travel between Osaka and Kyoto, and visits to Fushimi Inari Taisha and Kiyomizu-dera. Additionally, you will walk through the Gion district, known for its traditional architecture. The itinerary can be customised based on your interests, allowing for a more personalised experience. However, please note that the ticket does not cover meals, personal expenses, or any purchases made along the way.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a QR code, which you will need to present on the day of the tour. You must meet your guide at the Osaka Tourist Information Center to begin the experience. It is important to book the ticket for a specific date and timeslot, ensuring that your guide is available for your chosen time. Make sure to have the QR code ready on your mobile device or printed out for easy access.

Question 4

Is this tour suitable for children?

Accepted Answer

Yes, children can join the Kyoto Private Tour, but they must be accompanied by a paying adult for the full duration of the tour. This ensures that children are supervised and can enjoy the experience safely. The tour is designed to be flexible, allowing families to adjust the itinerary based on the interests and needs of younger participants. Please inform your guide in advance if you are bringing children so they can tailor the experience accordingly.

Question 5

How far in advance should I book?

Accepted Answer

It is recommended to book the Kyoto Private Tour at least a few days in advance to secure your preferred date and timeslot. The ticket must be booked for a specific date and timeslot, ensuring that your guide is available. Last-minute bookings may limit your options, so planning ahead is advisable. Always check the availability on the booking page to find suitable times for your visit.

Question 6

What should I bring for the tour?

Accepted Answer

For the Kyoto Private Tour, it is advisable to wear comfortable, broken-in walking shoes due to the sustained walking involved, including uphill sections at Fushimi Inari and Kiyomizu-dera. Dress appropriately for the weather, as most of the tour takes place outdoors. Additionally, bring cash in yen for small purchases, snacks, or shopping along the way, as not all vendors accept cards. A light bag with water and sun protection is also recommended for your comfort during the day.

京都私人导览：由当地日本向导带您领略历史与文化

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京都私人导览：历史与文化——当地日本向导票

2026年9月

2026年9月

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