Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning there is no refund once booked. If your plans change after booking, you will not be able to receive any amount back. This policy applies to all ticket types, including the fully-escorted-plus-911-ground-zero, fully-guided-tour, standard-tour-new-statue-mus, and standard-tour options. Therefore, it is essential to ensure your availability for the chosen date and timeslot before completing your purchase.

Question 2

What is included in the ticket?

Accepted Answer

The ticket includes a guided walking tour covering the Statue of Liberty, Ellis Island, and Battery Park. Depending on the ticket type selected, you may have the option to access the pedestal for close-up views or climb to the crown for panoramic views. Additionally, the tour includes a visit to the Ellis Island Immigration Museum, where you can learn about the immigrant journeys documented there. Some ticket options also include a stop at Ground Zero, providing a comprehensive experience of these significant sites.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will need to present on the day of the tour. You must book for a specific date and timeslot, ensuring that you arrive at the designated meeting point in Battery Park on time. The guide will meet you there and accompany you throughout the tour, providing context and information at each stop. It is important to keep the voucher accessible, as it serves as your entry to the tour.

Question 4

Who can participate in the tour?

Accepted Answer

The tour is suitable for adults, children, infants, and seniors, as tickets are sold for each of these categories. However, children must be accompanied by an adult, and infants are required to sit on laps where applicable. It is important to note that the tour is not wheelchair accessible, so those with mobility concerns should consider this before booking.

Question 5

How far in advance should I book?

Accepted Answer

It is recommended to book your tickets as far in advance as possible, especially during peak tourist seasons, to secure your preferred date and timeslot. The booking system requires you to select a specific date and timeslot at the time of purchase. This ensures that your spot is reserved for the guided walking tour, as availability may be limited.

Question 6

What should I wear for the tour?

Accepted Answer

It is advisable to wear comfortable, weather-appropriate shoes, as the tour involves a significant amount of walking and, for some ticket types, stair climbing. The tour includes visits to outdoor sites, so dressing in layers and considering the weather conditions on the day of your visit will enhance your experience. Additionally, be prepared for the possibility of confined spaces if you choose the crown access ticket.

Statue of Liberty, Ellis Island & Battery Park 导览徒步之旅

选择您的套餐

2026年9月

standard-tour

2026年9月

2026年9月

standard-tour-new-statue-mus

fully-guided-tour

fully-escorted-plus-911-ground-zero

关于此体验

体验亮点

注意事项

位置

游客印象

常见问题

您可能也喜欢