Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning once booked, you cannot receive a refund if your plans change. This applies to all ticket types: Ecstasy, Whoopee, and Euphoria. Therefore, it is essential to ensure your availability before making a booking. If you cannot attend, you will not be able to recover the cost of the ticket. Please consider this policy carefully when planning your visit.

Question 2

What is included in the ticket?

Accepted Answer

The ticket includes access to a private room where you can smash various items, including glass, electronics, and furniture sourced from junkyards. Protective gear is provided for your safety during the session. The ticket also covers the use of tools such as bats and crowbars for smashing. However, it does not include personal items or clothing, so you should wear comfortable clothing and closed-toe shoes. Additionally, the ticket does not cover any food or beverages.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will receive upon booking. You must book for a specific date and timeslot, as sessions are scheduled accordingly. On the day of your visit, present your PDF voucher to the staff at The Smash Room Dubai. Each session is designed for one person per room, but multiple people can share a room if booked together. Ensure you arrive on time to make the most of your smashing session.

Question 4

Who can participate in the smashing experience?

Accepted Answer

The Smash Room Dubai is suitable for individuals aged 5 years and older. Anyone under the age of 16 must be accompanied by an adult during the session. Each room can accommodate 3 to 4 people at a time, allowing for group bookings. This makes it a fun activity for families and friends looking to relieve stress together. However, participants should be aware that the sessions are physical and may require some strength to swing the tools.

Question 5

How far in advance should I book?

Accepted Answer

It is recommended to book your session in advance, as The Smash Room Dubai operates until 23:30 daily. Booking ahead ensures you secure your preferred date and timeslot, especially during peak hours. Since sessions are limited to one person per room, early booking is advisable to avoid disappointment. You can check current availability and book your session directly through the website.

Question 6

What should I wear for my session?

Accepted Answer

For your session at The Smash Room Dubai, it is advised to wear comfortable clothing that allows for easy movement. Closed-toe shoes are strongly recommended to protect your feet from any glass shards that may result from smashing items. Avoid wearing loose clothing or accessories that could get caught during the activity. Additionally, consider bringing a change of clothes if you prefer to freshen up after the session.

The Smash Room Dubai

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