Question 1

What is the cancellation policy?

Accepted Answer

The cancellation policy for both the Big 3 Pass and Big 5 Pass allows free cancellation right up until the visit starts. If you cancel within the cut-off period, you will receive a 100% refund. This means that if your plans change, you can easily adjust without any financial loss. Both ticket types have the same cancellation terms, providing flexibility for your travel arrangements. Ensure to check the specific cut-off time when planning your cancellation.

Question 2

What is included in the ticket?

Accepted Answer

The Big 3 Pass includes entry to one attraction from Group A and two attractions from Group B, while the Big 5 Pass includes entry to two attractions from Group A and three from Group B. Both passes provide unlimited access to major Busan attractions, allowing you to explore various sites without the hassle of purchasing individual tickets. However, both passes exclude transit card functionality and reloading capability, meaning they cannot be used as transit cards. Visitors should plan to arrange their own transportation separately.

Question 3

How is the ticket delivered and used?

Accepted Answer

The Visit Busan Pass is delivered as a PDF voucher, which you will receive via email after booking. This voucher must be presented on the day of your visit to gain entry to the attractions. The tickets are open-dated, meaning they are not tied to a specific date at the time of booking, allowing for flexibility in your travel plans. You do not need to select a specific time slot for entry, making it easier to explore at your own pace. Simply show your PDF voucher at the designated attractions for access.

Question 4

Who is the pass sold to?

Accepted Answer

The Visit Busan Pass is sold on a per-person basis, making it suitable for individual travellers, couples, and families. It is ideal for both first-time and returning visitors to Busan, as it offers a convenient way to access multiple attractions. There is no mention of age restrictions or discounts for children, so all visitors will need to purchase their own pass. Families should consider the number of passes needed based on their group size when planning their visit.

Question 5

How far ahead should I book?

Accepted Answer

You can book the Visit Busan Pass at any time, as it is open-dated and not tied to a specific date at the time of booking. This flexibility allows you to plan your visit according to your travel schedule. However, it is advisable to book in advance to ensure you receive your PDF voucher in time for your trip. Since the pass can be used at your convenience, you can decide when to visit the attractions once you arrive in Busan.

Question 6

Any practical visit tips?

Accepted Answer

When using the Visit Busan Pass, it is recommended to plan your itinerary in advance to make the most of your time at the attractions. Since the pass allows for fast, convenient entry, you can skip the ticket lines, which is especially beneficial during peak tourist seasons. Be sure to check the opening hours of the attractions you wish to visit, as they may vary. Additionally, consider downloading any necessary apps or maps to navigate the city more efficiently. Lastly, remember that the pass does not include transportation, so plan accordingly.

Visit Busan Pass (Big 3 / Big 5)

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Big 3 Pass (Mobile Pass)

Big 5 Pass (手机电子通行证)

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