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How to Cancel a Booking

How to Cancel

  • 1. Go to "My Bookings" on tixlayer.com
  • 2. Find the booking you want to cancel
  • 3. Click "Cancel Booking"
  • 4. Confirm the cancellation

    • Cancellation Policy

  • Free cancellation is available for most activities up to 24-48 hours before the visit date
  • The exact cancellation deadline is shown on each activity page and in your confirmation email
  • After the free cancellation deadline, the booking is non-refundable

    • Need Help?

    If you can't cancel online, email us at [email protected] with your booking reference.

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