Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning once booked, you cannot receive a refund if your plans change. It is important to consider your schedule before purchasing, as you will not be able to cancel or modify your booking after confirmation. This policy applies to all ticket types for Luna Beach Club. Therefore, ensure you are certain about your visit before completing the booking process.

Question 2

What is included in the ticket?

Accepted Answer

The day pass includes access to the amphitheatre-style seating, swimming pools, and lounge areas at Luna Beach Club. You will also receive a towel and a welcome drink, which can be either one cocktail or two mocktails. The pass provides full access to all venues, including curated experiences and entertainment throughout the day. However, any additional food or drinks beyond what is included will need to be purchased separately.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will need to present upon arrival. When you arrive at Luna Beach Club, check in at the Luna Table at the Nuanu Box Office. The staff will provide you with your vouchers for drinks and towel, which can be redeemed at the venue. There is no specific date required at the time of booking, allowing for flexibility in your visit.

Question 4

Who is the ticket sold to?

Accepted Answer

The day pass is sold to individuals aged 12 and above. Children under the age of 12 are not mentioned in the ticket policy, so it is advisable to confirm directly with the venue if you plan to bring younger children. The amphitheatre-style seating and pool areas are designed for adult enjoyment, making it suitable for a more mature audience.

Question 5

How far ahead should I book?

Accepted Answer

You can book your day pass at any time, as it is open-dated and not tied to a specific date during the booking process. However, it is recommended to book in advance to secure your preferred daybed, especially if you want a clear ocean view. Arriving early on the day of your visit will also enhance your experience, as the best spots tend to fill up quickly.

Question 6

What practical tips should I consider?

Accepted Answer

When visiting Luna Beach Club, it is advisable to bring swimwear and sunscreen, as you will likely spend most of your day by the pool or in the sun. Be mindful that Bali's coastal heat is strongest around midday, so plan to alternate between shaded areas and the pool. Additionally, check whether your welcome drink is served upon arrival or if it can be redeemed later in the day. Carrying a card for any extra purchases is also recommended, as cash and card policies can vary.

Luna Beach Club Bali – Day Pass

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Day Pass with 1 Cocktail or 2 Mocktails & Towel Included

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