Question 1

What is the cancellation policy?

Accepted Answer

This ticket is non-refundable, meaning that once booked, you will not receive a refund if your plans change. This applies to both ticket types: the Basic Shared Tour and the Shared Tour with Tickets. Therefore, it is important to ensure your availability before making a reservation. If you need to cancel, you will not be able to recover any costs associated with the ticket. Please consider this policy when booking your tour.

Question 2

What is included in the ticket?

Accepted Answer

The ticket includes bus tour transportation to Kyoto's landmarks, early access to the Arashiyama Bamboo Grove, and admission to Nijo Castle, Arashiyama, and Fushimi Inari Taisha. However, the Basic Shared Tour does not include admission to the Golden Pavilion unless purchased separately. The Shared Tour with Tickets allows for a visit to the Golden Pavilion's exterior but does not cover the admission ticket, which must be arranged separately. Visitors should also bring water and sun protection.

Question 3

How is the ticket delivered and used?

Accepted Answer

The ticket is delivered as a PDF voucher, which you will receive upon booking. You must book for a specific date and timeslot, ensuring your spot on the tour. On the day of the tour, you will need to meet the guide outside Hotel Keihan Kyoto Grande Japón, located in Kyoto's Minami Ward. It is important to arrive on time, as the tour will proceed according to the scheduled itinerary. Ensure you have your PDF voucher ready for verification.

Question 4

Who is the tour suitable for?

Accepted Answer

The tour is suitable for adults, children, and infants, with tickets available for each age group. However, it is recommended that infants be carried in a suitable carrier as the tour involves significant walking and some uphill paths. Parents should ensure that children are prepared for the day's activities, including wearing comfortable walking shoes. The guided tour format is designed to be engaging for all ages, making it a family-friendly option.

Question 5

How far in advance should I book?

Accepted Answer

It is advisable to book your tour as far in advance as possible, especially during peak tourist seasons. Since the tickets are for specific dates and timeslots, early booking ensures availability for your preferred schedule. Last-minute bookings may limit your options, particularly for popular tours like this one. Check the current prices and availability on the booking page to plan accordingly.

Question 6

What should I bring for the tour?

Accepted Answer

Visitors should wear sturdy, comfortable walking shoes, as the tour involves significant walking, particularly at Fushimi Inari. It is also recommended to dress modestly at Nijo Castle and Fushimi Inari, covering shoulders and knees. Bringing sunscreen and rain gear is advisable, as the tour includes considerable outdoor time. Additionally, packing water and a light layer is suggested, as temperatures can vary throughout the day.

京都全日巴士游：二条城、岚山与伏见稻荷大社

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