Cookie Policy
Last updated: July 2026
This Cookie Policy explains how Samio Technology Ltd, trading as TixLayer, uses cookies and similar technologies on tixlayer.com.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you use the site. Some cookies are essential for the site to work; others help us improve your experience. We also use browser storage (localStorage and sessionStorage), which works similarly and is covered by this policy.
Essential Cookies
These cookies are required for the Platform to function correctly. They cannot be disabled without affecting site functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| __Secure-authjs.session-token | Keeps you logged in to your account | 30 days |
| __Host-authjs.csrf-token | Prevents cross-site request forgery | Session |
| __Secure-authjs.callback-url | Remembers where to redirect after login | Session |
| NEXT_LOCALE | Remembers the language the site is shown in | Session |
| __stripe_mid | Set by Stripe at checkout for payment fraud prevention | 1 year |
| __stripe_sid | Set by Stripe at checkout for payment fraud prevention | 30 minutes |
Analytics Cookies
We use Google Analytics 4 (via Google Tag Manager) to understand how visitors use our Platform. These cookies are only set after you accept analytics cookies through the consent banner — until then, Google Consent Mode keeps analytics storage denied.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users for Google Analytics | 2 years |
| _ga_* | Maintains session state for GA4 | 2 years |
Data collected through analytics cookies is anonymised and used to measure page views, user journeys through the booking flow, popular destinations, and conversion rates. This helps us improve the Platform for everyone. We also collect basic first-party usage statistics (such as page views and search queries) on our own servers; these do not use third-party cookies.
Functional Storage
These items are stored in your browser to remember your preferences and provide a better experience.
| Storage | Purpose | Type |
|---|---|---|
| tixlayer_cookie_consent | Stores your cookie consent choice | localStorage |
| preferred-currency | Remembers your selected display currency | localStorage |
| preferred-locale | Remembers your selected language | localStorage |
| recent-searches | Stores your recent search queries | localStorage |
| utm_tracking | Tracks how you arrived at our site (campaign attribution) | sessionStorage |
Managing Cookies
You can manage your cookie preferences in several ways:
- Cookie preferences: When you first visit TixLayer, a banner asks you to accept or decline analytics cookies. You can change your choice at any time using the “Cookie preferences” link in the footer of every page, which reopens the banner.
- Browser settings: Most browsers allow you to view, manage, and delete cookies. Check your browser's help section for instructions.
Impact of disabling cookies: Blocking essential cookies will prevent you from logging in and completing bookings. Declining analytics cookies will not affect your ability to use the Platform but will prevent us from improving the service based on usage patterns.
Contact Us
Questions about our cookie usage? Email us at [email protected] or visit our Help Centre.