Cookie Policy
Last updated: March 2026
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you use the site. Some cookies are essential for the site to work; others help us improve your experience.
Essential Cookies
These cookies are required for the Platform to function correctly. They cannot be disabled without affecting site functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| next-auth.session-token | Keeps you logged in to your account | Session / 30 days |
| next-auth.csrf-token | Prevents cross-site request forgery | Session |
| next-auth.callback-url | Remembers where to redirect after login | Session |
| cookie-consent | Stores your cookie consent preference | 1 year |
Analytics Cookies
We use Google Analytics 4 (via Google Tag Manager, ID: GTM-PWD2XK8C) to understand how visitors use our Platform. These cookies are only set after you accept analytics cookies through the consent banner.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users for Google Analytics | 2 years |
| _ga_* | Maintains session state for GA4 | 2 years |
| _gid | Distinguishes users within a 24-hour window | 24 hours |
Data collected through analytics cookies is anonymised and used to measure page views, user journeys through the booking flow, popular destinations, and conversion rates. This helps us improve the Platform for everyone.
Functional Cookies
These cookies remember your preferences to provide a better experience.
| Storage | Purpose | Type |
|---|---|---|
| preferred-currency | Remembers your selected display currency | localStorage |
| preferred-locale | Remembers your selected language | localStorage |
| recent-searches | Stores your recent search queries | localStorage |
| utm_tracking | Tracks how you arrived at our site (campaign attribution) | sessionStorage |
Managing Cookies
You can manage your cookie preferences in several ways:
- Consent banner: When you first visit TixLayer, a banner asks you to accept or decline analytics cookies. You can change this preference at any time by clearing your cookies and revisiting the site.
- Browser settings: Most browsers allow you to view, manage, and delete cookies. Check your browser's help section for instructions.
Impact of disabling cookies: Blocking essential cookies will prevent you from logging in and completing bookings. Blocking analytics cookies will not affect your ability to use the Platform but will prevent us from improving the service based on usage patterns.
Contact Us
Questions about our cookie usage? Visit our Help Centre.